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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,623 reviews
  • Rated 5 out of 5 stars

    Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the warranty, can trust that if anything breaks it will be covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer sales representative. will recommend purchase from store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the part we are able to get extended warranty, make life so easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had great service with geek squad warranties on appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty plan was good price compared to other stores for amount of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to set up an appointment to replace a defective display panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any problems with their service or help highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled that I could buy a 5 year warranty and so reasonably priced!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product warranty for a Best Buy appliance just makes good sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for my freezer. Have had no problems after one year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 times and can not fix the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge is making loud noise and call them. I bought 3 years geek plan. They come do some work and couple weeks latter the problem appear and it is become worse. Now not only it is making noise like a helicopter , it is not cold at all. I called again and they came fixing it again. One more month and the problem come back. It seem likes they can not do their jobs and try to play game with me. probably they want to make me give up and buy a new fridge which I will probably have to do this. Overall, I think no one should buy the geek plan. They do not worth it, The wait time for making an appointment is usually around 1 hour. and they can not solve anything.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for reaching about this. I'm very sorry to hear about this disappointment and inconvenience in having to do this over and over. We definitely hear what you're saying and respect the feedback. We'd love to hear more about this as you could be eligible for a replacement with the amount of repairs you've had this far. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3-year standard geek squad protection and I am glad I did this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time er purchase anything from Best Buy we purchase the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to get the plan and it covers exactly what I hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very convenient. Allows for extended protection and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never need it but past experience- it has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP IS EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy I recommend this every day. I never seen something this great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use geek squad, yet. hope i never have to, to be honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that our appliance have a an awesome protection plan on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a five year warranty on my new Samsung refrigerator.

    I would recommend this to a friend