Customer Ratings & Reviews

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

Brought the 3 year warranty not expecting to use it so soon but the water/ice dispenser wasn't working, they set up and appointment, texted and called as they was coming and did an outstanding job of communicating.

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

I would recommend everyone get this when purchasing something from bestbuy

Always always always always always always get the warrantee at best buy

The Geek Squad installed my TV and headphones. All work well. They were ontime and very helpful. The answering service to schedule the visit was terrible. I could not understand them nor could they understand me. They may say they speak English but I did not think they did well enough to be answering phones. Worst part of Geek Service. Need to bring to US.

We had great service on our refrigerator delivery.

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

I love the 5 years warranty for peace of mind. Best Buy deliverers a great service

Best Buy offers the best warranty for electronics and home accessories. You cant not go wrong with this warranty and it covers more than the manufacturer warranty. I put warranties on everything I buy from Best Buy, it's just that cheap insurance for when things go south!!

Great product! The service delivery was great on time, setup within 20 minutes and provided instructions about the refrigerator. Scheduling was easy!

Hopefully i won't ever have to use it! The price was reasonable and it provides me peace of mind.

I am extreamly happy with the Geek Squad. Our Dryer went out and they were there within the week with parts and had it fixed quickly. the only issue I have is that they dont allow us to use Best Buy bucks to purchase the warranties anymore. that change was also hidden within their updated rules.

Samsung makes a great product but anything can happen like line surge, early part failure etc... So we always buy the protection plan,

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

I purchase the protection, however I have not had to use it.

Great fridge love the storage love the all of the various compartments. My only frustration was that my waterspout broke down after two years. Repair guy basically said they would have to tear out and replace the whole line to repair it which would take three or four days. Not worth the fix

A must have, don’t hesitate or debate the necessity…

The best peace of mind that comes with every best buy purchase.

They are easy to communicate with and well trained