Customer Ratings & Reviews

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnn!!!!!!!!!!!!

Great warranty coverage that i can count on all tbe time from best byy

I'm really enjoying my new refrigerator, however I had to make some cabinet adjustments because it sits between two cabinets. The one thing that I didn't take under consideration is that the ice and water dispenser is plastic and I think over time, it will start discoloring.

The guys are great and knowledgeable. Very professional too!

Love my new refrigerator. Very pricey but worth it. I've only had it for a few weeks but love everything about it. Had Geek Squad install and it was great. Love the auto fill infusion pitcher. Love the middle drawer which you can adjust the temperature, using it for beverages and they are the perfect temperature. Love the adjustable shelves. Love the sleek no handle look. Highly recommend.

Love this fridge! So much space - LOVE having the ice maker on the door rather than taking up shelf space. I was hesitant on “smudge free” but it fights off sticky hands and wet doggie noses with ease. The led lights are amazing and offer so much light. Love that it’s on the front of the fridge rather than the back - impossible to cover the light. Only thing that could make it better would be a light for the water/ice dispenser.

2 years I purchased a refrigerator from a company that will remain nameless, got the warranty; however 9 months later my refrigerator goes out over $400 GONE! They're warranty does not replace food/medicine etc... So this was a driving factor to purchase my refrigerator from Best Buy, i love the benefits they offer woth their warranty

I purchased the LG refrigerator in 2019 and used it in my first rental property. I never had any problems with the fridge, so I made the decision to buy the same model for my new residence.

I don't think I've ever bought one of these before. Always thought WHY? If it past the warranty it would last. Not so much anymore. Especially reading reviews on Refrigerators Apparently they are only build to last 7-10 year with lots of issues. Hopefully it will be a waste of money but at least I have a bit of peace of mind

I've never had any issues with Geek Squad. I think for your money you get a lot of coverage. I think its important to have a warranty for a high cost appliance.

GREK squad service has always been exceptional from BestBuy. Have extended warranties with all my major appliances: Samsung washer, and dryer, current GE gas range (soon to be replaced was Frigidaire Gallery gas range. All under Geek Squad warranties. Ten stars for past performances.

The delivery team had to remove the doors to my refrigerator so it would fit through the door! They did this efficiently and with positive attitudes. My new refrigerator was delivered without a scratch thanks to the careful trip through the narrow doorway.

I have always selected the geek squad protection plan when it comes to electronics or appliances. They will either fix the issue or find another product to replace it. Well worth the extra money.

Great customer service and help loading my product!

I've only had to use a protection plan one time and it worked fine. I used to never buy these but with everything being computerized now and just not built to last like the good old days, I buy a protection plan except on items that is is too expensive

I am so happy I purchased the Geek Squad Protection plan for my fridge as my refrigerator broke down right right when COVID-19 started. Since the technician was not able to enter my home and given my refrigerator had broken down before BestBuy exchanged it for a bigger model. The model I got was actually bigger which was actually pretty nice of them. The representative I spoke with was actually really helpful and nice.

i had this unit for three great year. this is an adorable fridge to behold, my only flaws is where the ice n water dispenser. over time, the water drops started to have cosmetic wears. i got the new family hub bespoke and i know it will be amazing. the family hub will remain my best fridge

The service person was very professional and timely. Unfortunately, no parts were available. So had to return the freezer.

I've purchased the protection plans in the past and they have always proven to be well worth the cost. Once my TV failed 5 days before the protection plan expiration date -- and I received a brand-new larger TV as a replacement. Wouldn't go without it.

The guys that delivered the fridge was great efficient and respectful!