Customer Ratings & Reviews

Love it love it love it. After dealing with a refrigerator that did not cool and only made ice when it felt like it, this was a terrific buy. I feel the price was a good value and their people that delivered it were awesome. No bangs or dents anywhere and they had to bring it up a staircase with a slight curve. They wore their masks and were very customer service oriented

If you have ever had a big purchase go wrong, you’ll know this is a good idea. Warranties/protection plans can seem like an added cost for something abstract - until your appliance breaks down randomly and you are left to cover a huge repair/replacement cost. Wise to spend a few extra bucks now rather than hundreds or thousands later.

Outstanding service. Good merchandise with good warranty.

Glad I had it before and I will not buy another refrigerator without it!

Did not have to use this because refrigerator works perfectly

Thank you for install my refrigerator, the guy was so nice and helpful. You guys made everything so easy for us. S

I have to say the Geek Squad warranties have been great! I have had to use them through the years on a couple of items and there are never any hassle or question when needed. The staff is always great to work with. I never buy any produce wihtout the purchase of the warranty offered.

Best Buy has great protection plans. Have used them in the past and they are very thorough and get things fixed quickly. For problems, the Geek Squad comes and fixes it quickly. For protection plans, Best Buy and Geek Squad is the best.

Gives you piece of mind if anything should happen. Well worth the money

Awesome installation process! Virtuous, on time, professional, and walked us through the setup once installed!

Service was very good. They knew what they were doing. They put it in well I wouldn’t hesitate to use this company again.

Fridge works great super happy with Best Buy’s help on this purchase

Great I am so glad got this service exlent choice I recommend to everyone

Geek squad baby!! Second warranty I get and they don’t disappoint

REFRIGERATORS ALWAYS ALWAYS !!! NEED A SERVICE CONTRACT

Will never buy anything from Best Buy without Geek Squad protection. Not because we don't trust things from Best Buy but because if something goes wrong the value is too good to pass up. Best Buy does take care of its Geek Squad customers.

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

The agents helped me with a new refrigerator. Wish we could have taken it home that day instead of delivery

Love that we are protected it helps knowing any where down the road 5 years I will have the coverage and don’t have to buy a whole new piece of equipment

We got an excellent deal. It was open box. It was in great condition. We love it.