Customer Ratings & Reviews

My family had a Samsung refrigerator and we liked it. However, it started to leak and we couldn't fix it. We tried to find alternative Samsung but I was told that in Korea, LG is way better in Kitchen appliances than Samsung so I bought this item.

Great service every single time something happen with fridge they were able to fix it fast

As of now I have not needed to use my extended protection. However, I have peace of mind knowing that if my refrigerator breaks down, I can have it fixed. The plan is very affordable, a lot more cheaper than other competitors. I checked around before making my purchase, and I definitely saved a lot of money.

They were good once they decided to deliver the fridge

What is not to love about the extra loss coverage gives you. Why would you go without adding this to any major home appliance?

work perfectly good customer serve, sales representative is the best.... Best service

We love this fridge, for our little family it's the perfect size and we like that it's counter depth. Looks very clean and modern

It’s very recommended and worth it thank you guys

I had some issues with my Insigna refrigerator that requested calling the Geek Squad. It took about two weeks for the technician to get here to check things out but he fixed it straight away! Paying a little bit more for the extended service is well worth it! It like having a brand new refrigerator again!

When I was researching our new fridge, I was terrified by the reviews of manufacture warranty whoas. This convinced me to go with the Geek Squad warranty because on the rare occasion that I have needed it, they were always easy and convenient. Don't know any other store that offers a better program.

Love this fridge! The beverage center and ice trays are new to me and I dont think I will ever want a fridge without these features again!

Perfect are very professional on the phone whenever you need them to help you with anything you buy from Best Buy

Was super quick and answered any questions we had!

Since there’s over a 60% chance that the ice/water dispenser will need servicing, this appeared to be a good deal. We’ll see - I don’t have kids using it and live alone…

Service outstanding, of the truck, installed, reviewed operation. Done in an efficient manner.

I love our new fridge. I am short so I was nervous of getting a fridge with drawer freezers but this one is perfect. The water & ice dispensers are amazing and fast too. So far no complaints!

The geek squad guy worked very hard to solve my problem with my refrigerator. When determined it could not be solved stayed right on it to get me a new refrigerator replacement.

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

Easy to purchase and sent directly to our email. Recommend

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.