Customer Ratings & Reviews

We always get a warranty when it comes to purchasing refrigerator and dishwasher

Hopefully i never need but if i do i know they have me covered

warranty's are always good to have even though you already get one with the Manufacturer. with this one best buy takes care of it for you if you have problems

associate very good in working with me. took extra time

The delivery guys were awesome. They measure to make sure they could get into the house without issue. They removed and reconnected doors. They were very polite. Also explained everything to me.

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

You cant go wrong with a protection plan it covers your item and if the item can not be repaired they will gladly exchange for equal value or pay a difference and upgrade do not forget to insure your upgrade highly recommend.....

Cant really say much about this besides, Im glad that I have extra coverage to give me a piece of mind if something does go wrong.

I think all major purchases should have a warranty on them. I never buy without one.

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

As of now I have not needed to use my extended protection. However, I have peace of mind knowing that if my refrigerator breaks down, I can have it fixed. The plan is very affordable, a lot more cheaper than other competitors. I checked around before making my purchase, and I definitely saved a lot of money.

This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

Very friendly out going very professional on time.

great service ! friendly and knowledgeable staff that answered all needs

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

It’s nice to know that you have additional protection should anything go wrong…

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.

i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is

Our house burned down so we had to rebuild and we got all of our appliances at Best Buy and had Geek Squad install our appliances. They did a great job! Bought Samsung so we have never had to use the protection plan :) but I know it is there if I need it.

Installed with ease! Very fast and knowledgeable. Was on in under 15 minutes!