Customer Ratings & Reviews

IF YOU LIVE IN ULSTER COUNTY BE WARE DO NOT BUY A YEARLY CONTRACT THE DO NOT SERVICE THE ARE BECAUSE THE STORE IN KINGSTON WAS CLOSED AND THE COMPANY REFUES TO PUT A LOCATION IN THE ULSTER COUNTY AREA 2 ITEMS I BOUGHT CAME DAMAGE . waited 5 app. for camera's instalation.

Very spacious fridge the freezer part of it not as big as I wanted it it to be but great working fridge gets cold fast and so far not one issue though the stream to the water is really good so it does splash a bit of water when ice is in the cup but not to big of a deal

Replaced the broken fridge with a new one, no problem. Even took the time to find a different brand/model in the same price range. Extraordinarily kind staff.

You cannot beat peace of mind at this price! We have previously had home warranty and found it expensive and useless! Geek Squad rocks!

Very efficient staff and also very knowledgeable. Fast delivery also.

So our fridge we got was an open box and got this service to cover it in case something went wrong with it. Well one week out and the water dispenser went out. With the first call the tech ordered a new dispenser and had it shipped to our house and then came out and had it in the fridge with in 15 minutes. Awesome friendly knowledgeable service I would recommend it to anyone.

excellent service both of freezer and best buy. best of luck

This a great refrigerator that provides plenty of space for all your food. It has extra storage of ice in your freezer.

Peace of mind, just so we have it. Hope we never have to use it, but when we do, like a better neighbor, Best Buy is there?

Sears Outlet and other vendors want substantially more money to cover the same product. Best Buy is very up front and clear with what is covered and what is not covered in their warranty. I was pleasantly surprised to find that my LG counter depth had a $200 price to cover the unit for five years. I'm genuinely not worried about any noises or issues because I know i'm covered.

Excellent workmanship, coverage & service. Well worth the $$

Geek Squad protection is well worth the expense works. Have used it in the past with great success. Had to have the oven door replaced crew was clean, quick, and polite.

I have no idea how the nugget ice maker on my new fridge is going to hold up so it's a no-brainer to make sure this entire unit is under warranty. Also, the nice thing about the coverage is Best Buy will write a check for $200 to cover spoiled food if the fridge goes out of commission.

warranty's are always good to have even though you already get one with the Manufacturer. with this one best buy takes care of it for you if you have problems

They delivered my freezer in excellent condition and helped put it in the house. I love my deep freezer and glad I bought it from Best Buy!

Purchased this fridge at the outlet and had an issue with lighting on the fridge and I called the Geek Squad. They helped me get in to touch with manufacturer and resolved our issue.

We will have to wait and see how they cover the warranty, hoping for the best

They helped us pick it out and super fast got in my car!

I always get the 5 year warranty. For some reason my stuff always dies about 3 years and a month in and the 3 years warranty is done. Best Buy always has the best service people. It may take a while for them to get to you but they are great!

They were so helpful when we had an issue, thinking they would just send the replacement part, they ended up replacing our appliance all together in just a couple days free of charge and no questions asked. Well worth the money.