Customer Ratings & Reviews

Highly recommend these for any purchases. It is worth every dollar.

Haven’t had to use yet, but feel very comforted that I know it’s there

Great service, I have Always gotten the geek squad and protection service on all my items I have purchased at Best Buy have nothing but the best things to say about it every time I’ve had an issue they’ve always fix it immediately and to my perfect satisfaction my recommendations is always Get their warranty as well as your geek squad

I purchased my old fridge and didn't get the warranty never happening again longest 5 years of my life. Was happy with the price for the 5 years so had to protect the new family member

Had a refrigerator with manufacturing defects. Fortunately, we had an extended service policy. Therefore would not purchase another refrigerator without an extended service policy Geek Squad.

This is great! I love that I could get 5 years service, one less thing to worry about

I've never used the warranty, but for Plus members the value is tremendous and would be hard to be as bad as most manufacturers warranty.

I purchased the 5 year warranty, cause you never know. I figured it’s a major appliance, that I do not attend to purchase again at least for a good couple of years.

I am not computer savvy. For years I have relied on the Geek Squad to keep my computer working properly. I some times try to fix something on my computer but when I can't I know that the Geek Squad can.

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

The delivery was fast and as expected. Will always use the squad for delivery and installation.

It’s been working great so far as my secondary freezer

The agents brought in my item with care and helped me to place connections

It’s great to have an extend warranty for a piece of mind. The only two things I didn’t like about the warranty is, a three year warranty runs concurrently with the manufacturer warranty which means you pay for 3 years but actually get two years. The other thing is if you have an issue within that first year Geek Squad will directly to contact the manufacturer. That’s crazy, my thoughts are why am I paying you?

We used this protection when our freezer stopped working and all the meat inside spoiled. The replacement freezer was delivered and we had to restock it, but we did file a claim for the spoiled food. I believe we had the check for the claim within a week.

Bought a kitchen aid refrigerator. It hums/buzzes so loud I had a technician come out; only to find this is normal for this particular model. I do not think this refrigerator will last up to its warranty and I am so glad I purchased this extended warranty.

Got my 5yrs warranty purchase. My first LG refrigerator stopped working just before the warranty ended. Called Best Buy repair service came to house. Refrigerator serviceman decided i need a new refrigerator and that's what I got.

It’s every thing connected very well I will recommend

Love the product, and it's a perfect fit. Will buy LG again