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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,623 reviews
  • Rated 5 out of 5 stars

    New Refrigerator During the Pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a rental property. Seamless installation and when purchased it was one of the only units in stock. It has been fine since it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Bought a refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection. The will take as long as necessary to get everything just right and explain ahead of time what they are goung to do so no surprises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year Standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year standard geek squad protection gives me the peace of mind needed for appliances should it be needed especially with devices that are not available and aren't as long lasting as previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage is worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy do a awesome job considering some of the cheap products made now days. They've always been good to us. They honor their warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product exactly what I needed it for and everything worked so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase a service protection plan for my new appliances! It is well worth the money and keeps me from worrying after that first year has gone by. I priced out service plans and Best Buy offers the same amount of time, same service for less money. Again it is well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit overpriced 3 year warranty for an item purchased for less than $400 but it's a need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+ BUY THE WARRANTY for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue! Warranties shouldn’t be a necessity, but in todays ever changing product line, they are a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to drop a water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician installed my Refrigerator on time and very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I truly loved the store in Mount Dora FL. Everyone was very eager to help and the employees experience are extremely great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple quality refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and quality refrigerator. I love the ice and water machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to have warranty for the next three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the extended warranty on refrigerators!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Appreciate the Service Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering what you get out of the Geek Squad coverage, it is quite a good value when buying for high valued, complicated equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

    I would recommend this to a friend