Customer Ratings & Reviews

The technicians were helpful and set everything up

They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

The guys came in, inspected the item, order the part, came back, and install it. The refrigerator's drawer is working with no problem. They are fast and professional

Seamless and a good deal. Can’t go wrong with the Geek Guys.

Good service, reliable, when your items start failing it good to have this service to get your items fixed.

The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

Great people. Excellent services. On time. Will recommend to get protection plan

I purchased geek squad for protecting my new purchase

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

The purchase of my refrigerator was very successful, my family loved it, thank you best buy

The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

Easy to setup a Service Request in case something breaks down.

Best Buy in my opinion has excellent services. The employees are well trained.

We always get extra coverage on expensive appliances. This has always worked out for us when an appliance goes out after a couple of years for some reason.

Lots of storage, very sturdy shelves and many options to move the shelves to optimal spot.

Agents removed my old appliance quickly and efficiently. The new one was put in place and hooked up very quickly. I got a quick tutorial on my appliance’s functions and a manual for further information.

I have purchased many TV's and Appliances from Best Buy and always add the Geek Squad protection for total piece of mind. The team at the Deptford Best Buy has always done a terriffic job from beginning to end.