Customer Ratings & Reviews

This service is great & I recommend it HIGHLY to anyone to get if possible. It pays for itself without a doubt. I appreciate the hard work of the technicians and they are always pleasant and courteous.

I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

Cannot really detail how an extended warranty is as far as quality? However it’s best to have one when making an expensive appliance purchase then not having one if performance of the appliances go bad.

Required item fo any appliance. Bought if for a chest freezer and im glad i did.

I always trust Geek Squad to provide the best service.

After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

The agents carried the refrigerator up a long flight to the second floor kitchen - no problem

Had issue with my Samsung fridge in past. They came out and explained issue with ice maker, brought a new kit for installation, and worked great. I bought the same Geek Squad protection for my new LG fridge at new home.

Geek Squad installed my new refrigerator after taking out the old one. They were very efficient in their work and explained me all features of the new refrigerator.

It is an extra money I bought to protect my purchases. It is worth if something wrong with my fridge. It is looks like car insurance. Used when needed but the quotes not going up if you claim.

It’s good to have extra warranty specially in big electronics.

Hopefully, I won't need this for my fridge but its piece of mind knowing that its there.

I gave it 4 stars because I haven’t had to use the warranty and hopefully, I wont have to.

My experience at best buy was very satisfying costumer service was on point in every way

We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

Plenty of space inside the fridge. Freezer is large and easy to open. Water dispenser is slim and works great

I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!

For now just 4 stars since I haven't use it yet. I will do another review once I used it.