Customer Ratings & Reviews

The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

We purchased this additional coverage so believe it will cover whatever repairs we need , if any!

We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.

Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

This is really a nice protection plan if you own several computers, laptops, electronic devices and appliances. Whenever I experience issues with my devices I just call or make an appointment and my issues are solved.

I buy geek squad protection on all my products. You never know when something is going to go wrong. I’ve used the protection many times when my products have issues and it’s great piece of mind.

I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

The usage area is very wide. It holds all the food and drinks. The cold water and ice machine works very well.

A lot of people negate extended warranty but it paid off for us on our last refrig. Also gives peace of mind. Their repair people are good too as long as they don’t sub contract it out

I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

If I ever need it ,it is worth paying for it which was not a bad price for 3 years

Best buy gave me a great deal on the fridge warranty! Thank you Best buy!