Customer Ratings & Reviews

peace of mind to have an extended warranty. haven't used it yet but it nice knowing you don't have to worry about repairs.

They are trustworthy people ..they are very professional when we speak about handling all products issues

We have not had to use it and feel the Geek Squad will provide excellent service if needed.

Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

Great appliance, I recommend it 100%. beautiful and very functional

Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

Some people say the warrantee is not worth it. It is worth it when your freezer or anything of value goes out.

I haven't needed to use it but figured I'd purchase the 5 year plan. covers just about anything if it goes out. my old refrigerator didn't have it and just to have it looked at cost the price of the 5 year plan. hope I don't have to use it but glad I have in just in case.

Geek plans rule. We always get them on expensive items. Well worth it

Make sure you are considering the size of the product when buying. If the size of your item doesn’t fit to a certain category, you will have to bring the item to the shop to get checked out. Example, deep freezer. Yes, bring that thing to the shop.

Geek squad knows there stuff polite took little time diagnosing the problem

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

Customer support is very good and they solved my problem

Customer support is very good and they solved my problem

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

We bought the 5 Yr. Standard Geek Squad Protection for our new Samsung refrigerator hoping that we'll never need to use it. The cost for it is very reasonable.

Haven’t used yet, but the confidence in knowing any issues will be resolved makes it worth it.