Customer Ratings & Reviews

When I called for service, the agent was on time and did an excellent job for what I needed.

the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

Have not had to use it but they seem nice when i went to pick it up

Not yet needed but very easy to add. We are confident they will work fine

3 year geek squad protection plan came in useful. Glad I purchased it with the refrigerator.

I usually dont buy a extended warranty but we decided to do this because we bought a Samsung smart Refrigerator and thought we might need it

Due to space limitations, we purchased a Samsung refrigerator that had multiple negative reviews on a variety of websites. However, it was the best option for the size. We know we will have problems with it and in these cases, a Best Buy warranty is a must.

Haven't had to utilize the protection plan yet, but happy the service was offered. Great price and piece of mind for five years. In-home delivery and installation were a breeze.

This plan that I purchase is a reasonable price and they come once a year to check it ,besides if you need to make an appointment for a repair

Really great product and price such a life saver now every food and produces last

Absolutely won't buy something without being backed by the Geeks.

I really like that this fridge has the option for ice plus. The way the fridge runs is so smooth !

I always by my electronics from Best Buy from televisions to fridge, washer, dryer, everything.

My refrigerator was installed quickly, and the gentleman were very friendly. They also hauled off use old refrigerator. They were fast and efficient

Hopefully never have to use but I know it’s great if I do.

A known condensation issue on my fridge might have meant a repair cost, but Geek Squad handled the repair at no charge and on my timetable. Sometimes product "insurance" isn't worth it, but in this case it will be - now and for the next 5 years!

The guys safely delivered my freezer and put in the designated space and set it up to make sure everything worked perfectly. Great job. No dents, no bumps, no broken parts.

Geek Squad is peace piece of mind, have used it before on a previous purchase and I was completely satisfied. The agents that work on the Geek Squad are very knowledgeable

Definitely purchased after my Kitchenaid died when only 5 years-old.

Purchased this extended warranty protection when I purchased my LG Refrigerator. Reasonably Priced at Best Buy. Haven't had to use it but it's good to have if needed.