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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,623 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this, it saves so much in a long run, and offers peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portection and very knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection covers plenty and will save you a lot of money if something serious happens. Geek squad responds fast and is very knowledgeable about products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call them twice regarding my computer and both times they helped cleared out stuff not needed and made the speed of my computer faster. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many weeks of incorrect item orders my order was finally completed. I think your delivery team was absolutely spectacular. They were professional and courteous. A true delight to work with. Thx!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price - Good Insurance - No Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced power supply board which did not fix original problem. Technician opted to replace tv under my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for appliances. My last fridge stopped working after a few years and I was able to get a big credit towards my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always bought plans from Best Buy and I’ve used them many times set an a long run it it has saved us a lot of money when something does fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use yet so I can’t review fully. If I need to use the service, I’ll update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have the extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the warranty! It was not expensive to make sure it was covered if anything went wrong! Great price with the appliance package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks on Deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable able to provide insight into the issues your facing with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really gotten great assistance on this protection for my electronic items Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired ice maker numerous times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy delivery....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, bulky refrigerator was brought in effortlessly...They know their job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are not as sturdy as my old refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Easy to use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year Geek Squad protection is great! If I have a question, I just call and they have an answer for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodness when need help whit may purchase very lovely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Perfect second midsize fridge for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I’ve never had a issue with having my appliances fixed. Best thing you can buy to not worry about them breaking and being a costly expense

    I would recommend this to a friend