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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,623 reviews
  • Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy did and great job! I would definitely recommend the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to have this added protection. You never know when you need it. Just pay for the plan and then everything else is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like your technicians, they are very knowledgeable, I wish you had a 5 year plan, 3 years is not enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. Best to be safe with extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would say it's worth the extra money to invest in especially when they come to you to fix it and if out for awhile they allot money to replace your groceries if they can't fix in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard real good things about best buys protection. Will see when the time comes and it needs to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get protection on brand new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With appliances more high-tech and digital then they were five ten years ago, you need to make sure your warranting your information because you never know what's going to happen with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it but it’s nice to have for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Hopefully won’t have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great repair support and good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 occasions when my freezer needed repairs. The Service protection plan is a good option to get just in case you need oarts service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Friendly Service Techs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered my refrigerator and television with fast and friendly service. My refrigerator was in place and up and running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my fridge in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never go wrong with the warranty. Now days so much technology in refrigerators that anything can go wrong and is very expensive to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when buying major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung double door refrigerator from BestBuy and absolutely need to buy geek squad protection. Have not had any problems with Geek Squad yet since I have not had any breakdowns on my fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with installation. Showed up on time. Worked efficiently. Didnt leave a mess. Plus 3 years of piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and installed my fridge. They were cautious with my brand new wood floors. They were great. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General Insurance Product from Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my recent appliance purchase. Each to buy in store. I wished if I would be able to buy over phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality standard protection & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate the 3 year standard Geek Squad protection plan to have Best Buy support for products and services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transported and installed the product..

    I would recommend this to a friend