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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,623 reviews
  • Rated 5 out of 5 stars

    Smart Move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't make a purchase of an expensive appliance without the 5 yr plan! Divide the cost of the plan by 60 months. Its a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have back up warranty in case of mistake,could never be too sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the geek squad service for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money in case something goes wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money in case something goes wrong. Especially with an item this size it’s nice to know that they will come out to your house if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money to get a warranty for your big appliances. You always get great service if there’s a problem with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they answer all my questions and if anything is wrong with my items they fix it or replace with no problems and they are so nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Geek Squad team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at the Best Buy store has been very helpful and always available to answer our questions. The Geek squad membership discount is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge is perfect and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does its job. I love how spacious it is and fits well with my other appliances, no issues have occurred and I'm happy with my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program-Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad protection is great serveice with kind, professional technican and valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare the rate to Homedepot warranty they are by far the best in price. Installation was fast and easy. Communication was very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have not got the parts that are missing from the refrigerator been two months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fringe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far so good for eight months now. Only the water filter showed indication for change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers the best warranty! Nothing but the best! They take any issues seriously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad its fast and pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed my new refrigarator and it was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used geek squad yet, but when I do I will leave my best review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra warranty and it is a very good warranty to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options . Haven’t had to sue but bought just in case .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!! LG Fridge

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Delivered to the house about 2 wks ago. So far we are loving it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta go with Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor repair needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!

    I would recommend this to a friend