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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,623 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without this warranty. Especially on big ticket items. Best Buy is hassle free when it comes to standing behind the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great plan to add to your best buy devices. Protect yourself from having to spend thousands in repairs. 3 years of protection for a low price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wahoo geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Haven’t had to use them yet but I’d say there good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always have a extended warranty plan for all appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast and easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case any happens to your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Standard Geek Squad Protection is great. I have protection on all my BEST BUY products. It is one of the best and the Geek Squad follows through with problems when necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with geek squad when I have had issues with the refrigerator they come out and fix it within a timely manner. I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was installed 10 mins no problems. In and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Is Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not like a LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser is pathetically slow. Everything is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection is needed for a nice appliance of this quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with a minor glitch that will hopefully be fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and useful, would recommend to anyone

    I would recommend this to a friend