Customer Ratings & Reviews

Like this guarantee. Makes you feel more secure. With this little amount of money. Worth it

I almost always take out the 5 year Geek Squad Coverage especially on big size products.

Hopefully I will never need the extended warranty but I have it just in case.

I ordered warranty for future protection. I haven't used it yet.

Geek squad coverage is the best!!! Excellent customer service!!!

The agent installed my slide in range and recommended I turn the oven on first before using it to get the factory oil and grease off of it.

I haven't had to use the geek squad for this appliance at this time. I have used them before and they were great. I know it will be the same.

Have to purchase one of these at times like this.Never know when this bad boy is gonna give out.And i cant fix this thing on the weekend

The only thing I can think is how best the service is

Haven't needed it yet, and hopefully I never do. But it's nice to know that it's there.

You can't beat the price for a FIVE YEAR WARRANTY!! I am a penny pincher and couldn't pass on the offer to protect my purchase with a extended plasn.

Eliminated cable television and reconfigured sound and video systems, including convenient streaming from dedicated computer.

I purchased this with my new refrigerator because the price was so great and I can call them if I have any issues which i hope not to.

I bought this for my new Samsung French Door refrigerator and am glad I did. They are fast and courteous all the time. The problem with my equipment was resolved fast and am happy.

I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

The Geek Squad Protection plan gives me piece of mind when I make a big or expensive purchase. I know it is protected if anything should go wrong. They really stand behind their word.

I highly recommend this warranty, because of its value and its ease of use.

The Geek Squad is the best and we purchase there coverage on everything we purchase at Best Buy. When you need them, they will be there.

We have been without a correctly functioning fridge for 4 months now. No one in customer service seems to care that there is no solution in sight. One service tech has already 'repaired' the issue and a week later the same problem was back. NUMEROUS service techs have no-called/no-showed or cancelled last minute appointments with us. Today, customer service informed me they would love to reschedule the tech visit (from today, 8/5 that was a no-show), but they can't because there are no available appointment options. It is ridiculous to expect your customer to go 4+ months without a functioning fridge with NO END in sight. Do better, geek squad.

I haven't had to use the geek squad protection so that's a good sign. In the past when I have used this service, it ran smoothly.