Customer Ratings & Reviews

Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

The agent did a wonderful job installing the fridge. They were knowledgeable about the product

Great service. Personal made sure everything worked properly.

The warranty i purchased is for the deep freezer i purchased to last longer than the manufacturer warranty.

I bought the extended warranty to cover any problems with my new fridge. I've only had it a couple of months, so thankfully I haven't had to use them yet!

I am all about protecting this large of an investment. I think it only makes sense to plan for the future.

Have used the extended warranty from Best Buy and they always came through without an issue. Thanks!

Can’t beat the price for a 5 year protection plan. I purchased this plan for my washer and dryer

Good to have this protection just in case. You never know when even a simple problem can happen.

So far so good I always think it’s good to get geek squad fir your your protection if your purchase

Very good price /yr. Best Buy service plan always the way yo go.

Great service protection plan for the cost. Good for peace of mind

The whole purchase from beginning to end was seamless. I always get Geek Squad protection for peace of mind

I always get the extended warranty on all my major purchases. If I should need it, I know it’s there.

Unfortunately products are not made to last anymore and we have had to use our geek squad warranty many times. It was always easy to schedule a time for repair.

The Geek Squad got my washer balanced and educated me on simple troubleshooting tips I can easily do. THANK YOU!

With Geek Squad your replacement is 100%. It is a most have for every purchase from Bestbuy.

I haven't used this for the refrigerator and hopefully I won't. I have Geek squad for all my computers and accessories and find it very convenient.

I am happy that i purchase this plan. It ca.e in handy.

So far we haven’t had to use it so its hard to say really