Customer Ratings & Reviews

Bestbuy is at the top of the hill when it comes to customer service and honoring warranties.

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

It is how its shown. Elegant fridge. Good enough space

So far, we haven't had to use this, but hopefully it will be good, if we need it.

I highly recommend this one. Tires are perfect size and work well for kids as well as fully grown goats. Limited headroom, but excellent aerodynamics!

I had purchased an Insignia Freezer and when u buy something valuable, definitely need to add warranty.

Happy to have purchased the warranty for our new fridge. We bought the floor model and feel good knowing that we are protected if anything happens to it.

Purchased for around $200 for the extra years on the fridge.

no brainer for any big purchase.....5 years for less then $130.....less then $30 a month

The Geek Squad got my washer balanced and educated me on simple troubleshooting tips I can easily do. THANK YOU!

looks great shown to all friends works and looks nice

Love geek squad protection services. Good deal for the price

Love the geek squad they help me with every question help me set up my fridge and microwave anytime I have any problems only need to do is call them

Geek squad is a necessary protection for appliances and devices. You wouldn’t regret it.

Geek Squad protection has always worked pretty good for me. Sometimes I think the prices is a little high though.

Great peace of mind. I have used best buy warranties before and will do so again in the future.

did not have to use for this item but peace of mind in having it.

Fast and accurate installation and took old fridge

Had to go to store to get them, to set up appointment to come out to fix it. No one was answering store phone.

I can count on Geek Squad for any help with this open box item!