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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,634 reviews
  • Rated 5 out of 5 stars

    Buyer protection made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it and don’t be sorry when you need it. Believe me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new refrigerator and needed the protection plan. Refrigerator was repaired within two days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don't have to use the extended warranty protection but it's very nice to know that I have it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t how do use a yet but I feel protected from an unexpected high repair bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it was worth purchasing since im slways having issues w appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we have the protection plan and hoping that we don't have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everything was good with this product I would definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best make sure you get it or be angry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad helped me with my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needs help getting my computer started and he took his time helping me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Refrigerator Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have to use for this item but peace of mind in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help me out even if my warranty expired but I’ve been coming yo Best Buy for Years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to protect refrigerator failures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year for my new refrigerator will see if it work if I have any problems in 5 years???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service. The sales knew their thing and did not try to push for something. Overall satisfied with the fridge and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 3 year standard geek squad protection just in case needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a protection plan that was purchased for the appliance. Hopefully it doesn’t need to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Building new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with the geek squad in the past and they have been very helpful. Plus the extended warranty price is cheaper than other stores offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for around $200 for the extra years on the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have peace of mind and protection in the case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection services. Good deal for the price

    I would recommend this to a friend