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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 4,634 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called them with an ice maker problem.. service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra support ! Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra support is so helpful. Geek squad is always able to support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always pretty good I hope I never need to use them for my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pease of mind with extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty to provide peace of mind for this sophisticated refrigerator, and the cost to extend to 5 years was very competitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 3 years standard geek squad protection to protect appliance I got , it is good to have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with everything. Very friendly good customer service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Marlyn. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    wouldn't be without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to use my warranty after just over a year after purchasing a refrigerator. I would have been out $1500.00 dollars without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always takes care of you when you have the protection for your merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use their support various times and found it to be very useful. Their technicians are professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t purchase anything without protection, they stand up to what they say with no hidden fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the water line for the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squeezed a close-fitting refrigerator into a restricted space, navigating a tight doorway. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does Awesome work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does an awesome job. Easy to use, good work, they go the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional technicians easy and quick installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Good side for my kitchen. Doing ok so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have a extra warranty.. We get the extra warranty with all major purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great to cover my new purchases with the 5 year warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because they weren't scheduling repairs at the beginning of Covid...but I needed my appliance fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute and incredible protection by all standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extray warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the extra warranty is a must. Their warranty is always lived up to what is purchased.

    I would recommend this to a friend