Customer Ratings & Reviews

The agents came right on time and got everything up and running

Another Geek squad protection which I got, very useful

Good warranty to protect purchases. Comes in handy

Luckily, I've only had my refrigerator 3 months and I haven't had to call for geek squad service. :)

Always buy a warranty on anything especially appliances

These guys are the most amazing in their field I prefer them than going to the apple store

Great product, I will recommend it to my friends. Great design.

Extra protection is worth it on an expensive appliance!

Although I Have NOT Had to Utilize Them, I Have in Past and NO COMPLAINTS! They Rock!

Good product. I will highly recommend to family and friends.

I haven’t had to use it but it’s always good to have a warranty

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

I liked this 3-Year Standard Geek Squad Protection

whenever I purchase, I get the protection plan if it's available

We already called about a problem and they gave us a possible cure. We're working on that now.

Geek squad protection is the best and easy to make a claim

Good product. Works as advertised. Highly recommended.

Hopefully I'll never have to use this protection plan but it is offering good piece of mind so far.

Haven't used yet but very glad to have it. Will update

Always purchase the protection plan it comes in handy