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Customer reviews

Rating 4.5 out of 5 stars with 4599 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,599 reviews
  • Rated 5 out of 5 stars

    always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a warranty is always good. i get warranties on every major product i own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing I have purchased protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best extended warranty on the market and it's very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for 3 yr protection was best among all the retailers. BestBuy is best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you own electronics this is a must have for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty/insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Absolutely must purchase if you bought something expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad. Good price to make sure you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without the extended warranty ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer sales representative. will recommend purchase from store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort Knowing It's There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a comfort knowing we have the added protection if needed. Price is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had great service with geek squad warranties on appliances.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 times and can not fix the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge is making loud noise and call them. I bought 3 years geek plan. They come do some work and couple weeks latter the problem appear and it is become worse. Now not only it is making noise like a helicopter , it is not cold at all. I called again and they came fixing it again. One more month and the problem come back. It seem likes they can not do their jobs and try to play game with me. probably they want to make me give up and buy a new fridge which I will probably have to do this. Overall, I think no one should buy the geek plan. They do not worth it, The wait time for making an appointment is usually around 1 hour. and they can not solve anything.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for reaching about this. I'm very sorry to hear about this disappointment and inconvenience in having to do this over and over. We definitely hear what you're saying and respect the feedback. We'd love to hear more about this as you could be eligible for a replacement with the amount of repairs you've had this far. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the warranty, can trust that if anything breaks it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the part we are able to get extended warranty, make life so easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any problems with their service or help highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to set up an appointment to replace a defective display panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty plan was good price compared to other stores for amount of time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bring anything to them, youll get it bsck woth the wrong things changed or fixrd, itll be in worse condition than you gave it in as, and geberally speaking theg are rude

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product warranty for a Best Buy appliance just makes good sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled that I could buy a 5 year warranty and so reasonably priced!!

    I would recommend this to a friend