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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

3-Year Standard Geek Squad Protection

SKU:
7865114
See Details

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 4,635 reviews

  • Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use geek squad, yet. hope i never have to, to be honest.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 2 times and can not fix the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge is making loud noise and call them. I bought 3 years geek plan. They come do some work and couple weeks latter the problem appear and it is become worse. Now not only it is making noise like a helicopter , it is not cold at all. I called again and they came fixing it again. One more month and the problem come back. It seem likes they can not do their jobs and try to play game with me. probably they want to make me give up and buy a new fridge which I will probably have to do this. Overall, I think no one should buy the geek plan. They do not worth it, The wait time for making an appointment is usually around 1 hour. and they can not solve anything.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for reaching about this. I'm very sorry to hear about this disappointment and inconvenience in having to do this over and over. We definitely hear what you're saying and respect the feedback. We'd love to hear more about this as you could be eligible for a replacement with the amount of repairs you've had this far. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • GSP IS EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy I recommend this every day. I never seen something this great

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that our appliance have a an awesome protection plan on it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another appliance without the geek squad protection.,

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a five year warranty on my new Samsung refrigerator.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with the extra added protection gives you peace of mind

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans. They have great customer service

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes to your home me and you a Kea care of any issues!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it cause the fridge was so expensive. Hope I never have to use it

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought just in case. No need yet but nice to have in case.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection plan due to the fact that we bought the item as an open box.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protections ever. Lets me sleep at night that I am protected.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • When the Geek Squad is not the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad for refrigerators is subcontracted to appliance repair vendors who are not employed by BestBuy. In the case of my refrigerator they have unsuccessfully attempted to guess how to repair it so far 4 or 5 times. They order parts such as circuit boards, try them, and when they don't work they just put back the old parts and order other parts. Yesterday was the scheduled date for a 5th attempt. They did not call or show up. So far this has been going on 2 months. I tried to contact BestBuy about this today and got a recording that they are busy and try at another time. I have Geek Squad coverage for technology and it is good, but for appliances I do not recommend them.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for connecting with us on this. I'm very sorry to hear about this poor experience and the inability to get adequate assistance. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plans geek squad they have excellent dervice

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this, so no worries. I have the qeek squad on my side.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Service at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely friendly efficient knowledgeable clean. What else beats this

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Time using geek squad protection I hope works

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful g For help when needed. Not technologically saves.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommended add a protection plan , I use in other item and it work fine

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 195, Showing 3,881-3,900 of 4,635 reviews
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