Customer Ratings & Reviews

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Seems to be an excellent value for the cost, and completely covers everything that I would expect and want.

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

I feel confident that I have it but don't think i will need to use it. Great product

They did an amazing job installing the fridge and were very professional.

had to get it for my refrigerator so now i am good for now thank u Bestbuy

Great product! The service delivery was great on time, setup within 20 minutes and provided instructions about the refrigerator. Scheduling was easy!

I have not used it yet but I am glad I had the opportunity to have a protection plan.

Please! This guaranty is for 3 years, only paid one amount $85?? Confirm?

This gift fit perfectly into the kitchen space. It was also the right height for a short person to be able to reach the top of it. I am pleased. Geek Squad protection provides me with peace of mind as a single woman.

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

The 3 year protection plan is worth the money....gives me peace of mind!

Love this fridge! So much space - LOVE having the ice maker on the door rather than taking up shelf space. I was hesitant on “smudge free” but it fights off sticky hands and wet doggie noses with ease. The led lights are amazing and offer so much light. Love that it’s on the front of the fridge rather than the back - impossible to cover the light. Only thing that could make it better would be a light for the water/ice dispenser.

Samsung makes a great product but anything can happen like line surge, early part failure etc... So we always buy the protection plan,

Love my new refrigerator. Very pricey but worth it. I've only had it for a few weeks but love everything about it. Had Geek Squad install and it was great. Love the auto fill infusion pitcher. Love the middle drawer which you can adjust the temperature, using it for beverages and they are the perfect temperature. Love the adjustable shelves. Love the sleek no handle look. Highly recommend.

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

Very responsive when in need. Excellent service for apliance service

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

2 years I purchased a refrigerator from a company that will remain nameless, got the warranty; however 9 months later my refrigerator goes out over $400 GONE! They're warranty does not replace food/medicine etc... So this was a driving factor to purchase my refrigerator from Best Buy, i love the benefits they offer woth their warranty