Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4632 reviews
(4,632 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Always get the warranty! Learned the hard way once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cost of the extra warranty was a great deal and will come in handy should the product being covered breaks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad all the way!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is great. I have not used this service but I am so thankful to have the protection necessary for my products.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
repaired ice maker numerous times!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
APPLIANCE PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection at a good value. Will probably never need it, but it's there if I ever do have a repair.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivered asap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!
Rated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am always bought plans from Best Buy and I’ve used them many times set an a long run it it has saved us a lot of money when something does fail
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for appliances. My last fridge stopped working after a few years and I was able to get a big credit towards my new fridge.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy to have the extended warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the warranty! It was not expensive to make sure it was covered if anything went wrong! Great price with the appliance package!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad. I’ve never had a issue with having my appliances fixed. Best thing you can buy to not worry about them breaking and being a costly expense
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really gotten great assistance on this protection for my electronic items Highly recommend
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ingome service is so convenient. The technicians are thouroufh and knowledgeable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were available 24/7 and very friendly. With every penny.
I would recommend this to a friendRated 5 out of 5 stars
Safety Net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed to use our Geek Squad coverage and I’m happy about that!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Price - Good Insurance - No Hassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad replaced power supply board which did not fix original problem. Technician opted to replace tv under my warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always love BestBuys help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love Best Buy geek squads help in person or on line. They are always very patient and explain everything in detail. I will always pay for this service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Looks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is remodeling our kitchen and chose this fridge as a wonderful addition to the new kitchen. It looks great and is very spacious. The only things I would like it to have is moveable door shelves and maybe a third drawer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivered and installed my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are very professionals and they know what to do. They deserve 5 stars rating.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


