Customer Ratings & Reviews

I hope I won't have to use it but it is good to have one. Our last fridge broke and we gave 250 to a tech and even then it was not fixed.

You should always have a extended warranty plan for all appliances.

I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.

I would suggest buying into the geek squad plan. This takes the worry out of problems that arise if any. Geek squad has always benefited our family on important and high cost appliances.

Decent I guess, haven't needed to use it yet. :) !!!

Reasonable value for three year warranty, good value

This is a must, if you want that long term protection for your equipment

[Employee of bestbuy] Always protect your items no matter what they will last longer

My refrigerator was delivered in timely manner and professionally installed and took away old one.

The Geek Squad has never let me down in the years that I've used their services, they are an excellent group!

Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.

Purchased protection for my refrigerator. After setting it up, I ended up needing service, and every person I have talked to has been professional

Had nasty experience in the past when Best Buy used 3rd party tech. But now that Geek Squad does it all, and have had them out here once already, it's a MUCH better experience.

Okay, if you like giving money away the Geek Squad protection is for you. When we purchased our fridge we were informed that the geek squad protection would take over once the factory warranty ended. Every time we had to have our fridge repaired we were told the geek squad guys were just all booked up and it would need to go thru whirlpool direct. After two dozen repairs we find out that the fridge - that should have been replaced - is no longer covered. So essentially we gave Best Buy money to fix a fridge that they never had any intention to fix and didn't even schedule the service to fix. The way this warranty works is complete garbage, the service on it is garbage, the customer service is garbage. Maybe I shouldn't say that, garbage becomes something useful when it's broken down. There is nothing about the geek squad name, service, or warranty that is of any value to anyone on planet earth. Do yourself a favor and save your money.

Great to have just in case any happens to your products

This is something definitely worth getting. Seves ad s little piece of mind when it comes to protecting my electronic investmwnt.

Extended warranties are a necessary evil for major appliances. What I do like about them now is that they are renewable when they are about to expire. Will definitely be doing that when the time comes.

Good protection is needed for a nice appliance of this quality.

My fridge was installed 10 mins no problems. In and out

Best Buy has the best value when compared to other stores on an extended warranty. Save yourself the hassle and cost 3-5 years down the line and purchase the extended at time of purchase.