Customer Ratings & Reviews

Easy set up and so far so good. A little smaller than our last one which is good bc more space for us

Good guarantee for the refrigerator and different items.

Geek squad protection. hope not to need to use it.

Works good hard time getting in my house though very roomy and keeps every thing cold and perfect size, hard to keep finger prints off

[Employee of bestbuy] Really recommend the product no problem what so ever.

The Geek Squad Protection plan gives me piece of mind when I make a big or expensive purchase. I know it is protected if anything should go wrong. They really stand behind their word.

I bought this for my new Samsung French Door refrigerator and am glad I did. They are fast and courteous all the time. The problem with my equipment was resolved fast and am happy.

Beware of these service plans, these types of "warranties" seem harder and harder to use. I have normally purchased my large appliances from Best Buy because of the service plans, but I am considering going elsewhere in the future. Fridge has been having an issue and I called to get the fridge serviced, they tell me that the fridge has a warranty with the manufacturer for 10 years parts and 5 years labor. I spent two hours trying to get ahold of Whirlpool and finally talking to them they confirm that but the warranty does not cover the service call to see what is wrong with the fridge, so I am geek squad tells me this time they won't authorize the service call without a RMA number that I need to get from the manufacturer, so I have to waste more time now to get this information. I was a big believer of Best Buy and Geek Squad, this has changed by this whole experience.

Our previous refrigerator was riddled with problems from the beginning. Having the Geek Squad extended warranty has really put my mind at ease.

I bought this with my new refrigerator. I am usually willing to spend the extra money to protect larger purchases like this one was.

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

Geek squad is the best - can’t beat the warranty for the price!

Geek squad protection is a great thing to him and protects you from from damage later on down the road.

the crew set the fridge up were very polite and did an excellent job

Haven’t used it yet but I’m hoping it will be worth it if I have to. Hopefully I don’t have to and then quipment is great.

Great plan. If anything goes wrong they will attempt to repair if it can not be repaired they will replace the product.

So happy we have added this to our purchase. We have purchased Sears agreements in the past and they are so much more expensive.

Insurance... Always good to have it! Just quantify the amount of the item you are purchasing vs. the value or coverage you are receiving for adding the geek squad protection...

my last fridge bit the dust after barely 2 years. CS via the manufacturer was a joke. being able to depend on the Geek squad to handle any issues that may come up is well worth it.

I haven't had to use the geek squad for this appliance at this time. I have used them before and they were great. I know it will be the same.