Customer Ratings & Reviews

No doubt about having this service. I don't like to take risks.

I have always gotten to extended warranty, have only had to use it on one item but its nice to have the piece of mind if something does go wrong!

The Geek Squad Warranty cover's everything that can go wrong with the merchandise and they also throw in $200.00 dollar's worth of food spoilage.

Excellent service when I requested. Can’t complain about it.

They always take care of what ever they cover with no hassle.

Only covers issues that affect the operation not comes Eric issues such as dents and scratches.

It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you

Geek squad always comes in handy, I’d rather not stress and let the professionals handle it

The geek squad guys did wonderful job setting up are appliances and was very nice to help us

We are glad we got you guys to protect our purchase

It’s nice to have a extra warranty.. We get the extra warranty with all major purchases

I would never buy an electronic device without an extended warranty. It has already paid off in the past for me.

Haven’t use the service yet but I’m sure it will be worth the price!

Needed it so I can enjoy my purchase for 3 years or more.

We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility

Such a great deal I purchased for a birthday gift it’s great

I expect no issues if/when I do have to. The Geek Squad and Best Buy have never failed to delivery on any warranty I've purchased and used so far.

Geek Squad has great service and stands by their products

Great product Best Buy is the only place I go for the best tech.

I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.