Customer Ratings & Reviews

Never know what's coming, so it is a good idea to buy a "piece of mind" for few years.

I have had to use their support various times and found it to be very useful. Their technicians are professional and knowledgeable.

Haven’t use the service yet but I’m sure it will be worth the price!

I just had to use my warranty after just over a year after purchasing a refrigerator. I would have been out $1500.00 dollars without it.

Great Value and excellent Service as usual from Best Buy.

No doubt about having this service. I don't like to take risks.

ALWAYS GET GEEK SQUAD! You never know when you will need it and its better to have it than not.

Bought the extended warranty to provide peace of mind for this sophisticated refrigerator, and the cost to extend to 5 years was very competitive

For something as expensive as a refrigerator, not getting a warranty is madness.

Purchasing this product save me a ton of money and allow me to purchase a new fridge!!

We have used it often and have had very good service. Also gives discounts on new purchases for delivery.

havent needed to use yet. i know they will be amazing when and if I need to

They always take care of what ever they cover with no hassle.

With the way refrigerators seem to not last long these days (as expensive as they have become), this extended warranty is a must.

I can't recommend Geek Squad Warranties (or TotalTech) on large appliances. Their scheduling is a mess. First, they try setting up an appointment for a Geek Squad employee to come on Tuesday. They're supposed to call on Monday to set up a time window. They never called and never showed. So I called back on Wednesday and now they scheduled it with a third-party company. When I say "schedule", that just means Geek Squad sends them a request. The schedule is actually up to the other company, but they called to work out the real schedule. When the third party company arrives, they tell me they don't work with Geek Squad warranty. Geek Squad needs to send one of their own technicians, not from a third party company. When I call Geek Squad back and tell them the whole story, they just try scheduling with the third party company again. Round and round we go. Ask for a supervisor; sometimes that helps.

I have not had to call them yet for any problems with the new refrigertator. But have used the for other things and they were great.

Excellent service when I requested. Can’t complain about it.

Great product Best Buy is the only place I go for the best tech.

I love my refrigerator is perfect for my family.. I recommend this refrigerator

I always buy these products have a history of failure and they’re expensive have used them in the past. Best Buy stands behind them