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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4532 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,532 reviews
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few issues with computers in the past but they are always helpful even if they cannot resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful squad ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty for great quality products, Trustworthy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase! My washer and dryer are under the geek squad warranty. My dryer broke down, made a call and it was fixed, nothing out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was provided by the company. They took care of all the technical and space related matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time as promised and friendly service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my item with care and helped me to place connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a better neighbor, Best Buy is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, just so we have it. Hope we never have to use it, but when we do, like a better neighbor, Best Buy is there?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new fridge. I am short so I was nervous of getting a fridge with drawer freezers but this one is perfect. The water & ice dispensers are amazing and fast too. So far no complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service depending on the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend this service to EVERY product, but on a fridge for example, having the backing for 5 years for a product that can be a pain to fix is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and glad I have it. It will be worth having this if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont buy any of your appliances without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dont get any of our appliances without this 3 year warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt buy a new appliance without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dont get any of our appliances without this 5 year warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditch your home warranty coverage and get Geek Squ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat peace of mind at this price! We have previously had home warranty and found it expensive and useless! Geek Squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge, for our little family it's the perfect size and we like that it's counter depth. Looks very clean and modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect ur stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to get something like this to protect your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sometimes hard to figure out stuff on your own, they help a lot and always have answers you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I love that I could get 5 years service, one less thing to worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same service across all plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a life saver when there's an item a warranty doesn't cover, or more importantly when you've gone past the manufacturing warranty and have a problem that leaves you in Limbo. I've had to utilize my GSP plan a few times for different items, and if I hadn't I would have been looking at full price replacements--that's a big win for expensive gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my Samsung refrigerator and haul away of my old one was fast and efficient

    I would recommend this to a friend