Customer Ratings & Reviews

Great performances by Maytag better than LG and Samsung

It is spacious, nice size compartments, but no outside ice dispenser. Other than that, i highly recommend it.

Before I purchased my new LG refrigerator on 6/15/25, I spoke with a Best Buy customer service agent who assured me that, if I purchased a 5-year GS protection plan and something happened during the manufacturer's 1-year warranty period, GS would send out the repairman, who would make any necessary repairs and then deal with LG on my behalf. I had asked about this specifically because I had read several reviews about LG refrigerator compressors going out early and that the LG warranty service was horrible. My refrigerator has started making a loud noise, and GS tells me that I must go through LG and that they will not service the refrigerator until the LG warranty expires. Either Best Buy has trained their employees to misrepresent the terms of the protection, or their employees have not received correct training. Be warned!

I actually would have given this refrigerator 5 stars but it just didnt fit my family's needs. It is a great fridge for the price.

We wouldnt get any of our appliances without this warranty. It has been amazing in the past, they would come out and fix everything, wouldnt buy any appliance without it!

Utilized my geek squad protection after my dishwasher went out 15 months after purchase. Tech came 8 days later and said he’d have to order the part and it could be another 8 days. Pretty standard as far as warranties go, but still frustrating for such a new product.

We find the Geek squad to be I’m professional and helpful

I haven't had to use it, yet. After my previous washers lasting between 5-10 years, I'm hoping this will extend the life of the one I just purchased. Stay tuned.

I purchased this extended plan for an insignia 21 cubic foot freezer. I did it more for a cautionary because I have never had a problem with any insignia products.

My family had a Samsung refrigerator and we liked it. However, it started to leak and we couldn't fix it. We tried to find alternative Samsung but I was told that in Korea, LG is way better in Kitchen appliances than Samsung so I bought this item.

Purchasing the Standard Geek Squad Protection has always provided me with a level of comfort. Hence, I recommend purchasing it in the event that issues develop.

I have only ever had fantastic, patient, communicative experiences with the Geek Squad. I will continue to purchase Geek Squad protection from bad manufacturers!

This is a great warranty protection to have in case of any possible factory defaults and problems. It's easy to get and very affordable to purchase. Best Buy even lets you know by email the full benefit of having this protection and in some coverage goes beyond the 3 years. I would buy this every time.

The refrigerator was very spacious and the young lady that helped me chose the correct one was very knowledgeable

Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.

They delivered my freezer in excellent condition and helped put it in the house. I love my deep freezer and glad I bought it from Best Buy!

So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

Delivered the refrigerator timely and were very careful when moving through tight areas.

Always get the extended warranty for appliances because you never know. The price was cheaper than getting it through the appliance manufacturer, plus I have never ever had a problem with the geek squad protection plans

Replaced the broken fridge with a new one, no problem. Even took the time to find a different brand/model in the same price range. Extraordinarily kind staff.