Customer Ratings & Reviews

If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

I bought geek squad protection reluctantly and realized it is worth every penny. Thanks for the recommendation of the sales person. The Samsung refrigerator got issues after a year with ice buildup, and voila geek squad team stepped in to fix the problem, they also did pay for the spoilage. All this during peak of COVID-19.

Very spacious fridge the freezer part of it not as big as I wanted it it to be but great working fridge gets cold fast and so far not one issue though the stream to the water is really good so it does splash a bit of water when ice is in the cup but not to big of a deal

I would highly recommend get the extra protection for your higher price items.I had to use it on a friidge and it worked out great.

We purchased this extended warranty for the refrigerator since it seems to have many electronic parts.

Every appliance I buy I get the extended warranty and it has paid for it self and more. Nothing is made as good as it used to be. I’ve had my appliances worked on by geek squad many times over the years and they do a great job and have had appliances replaced before.

We purchased he warrenty with our new refrigerator. We have never had to use a Best Buy extended warrenty but seemed to be a no brainer. With the price of a new refrigerator and the manufactures not making them to last a fractrion of time as the older mechanical units, this gives some peace of mind when dropping a couple of thousand dollars on an appliance and the manufacturer only offers a 1 year warrenty.

The agents installed my Range very quickly and efficiently. They did a great job.

excellent service ! we are very thankfully about the service from geek squad

Hopefully we don't get to use this insurance, but it does offer the peace of mind you have someone to call if things go bad.. Thanks

The warranty on this refrigerator was cheaper at Best Buy as compared to Home Depot and Lowe's for the same time period. I usually don't buy the warranty but I decided to get it because these refrigerators are supposed to break down after 3 years. I hope I don't have to use the warranty but if I do I hope it won't be a huge hassle.

Geek Squad protection always stands by their product

We bought all of our new appliances and a couple of tv's this year and put Geek Squad Protection on everything! One of the TVs we bought went bad in the first week we owned it, and Geek Squad handled everything to get it replaced for us (even after the manufacture claimed it was not covered under their warranty). For people that think this is not worth the money.....sorry but you are wrong! Worth every penny!

I just recently used my Geek Squad warranty to replace a Whirlpool Refrigerator that had been giving us nothing but problems from the very start. After several attempts at trying to fix it, the Geek Squad stepped in and replaced my refrigerator with a new one and a different brand, by my choice. Excellent warranty.

Why in the world would you not buy the geek squad protection plan? For an appliance package or HD TV you're spending over a thousand dollars. For up to $249.00 (depending on how much you spend), this is cheap insurance. $50.00 a year, for a 5 year coverage. I bet you spend $50.00 dollars a week at your local coffee shop. In my opinion, buy the extended warranty, so your expensive item is covered.

I always get the 5 year warranty. For some reason my stuff always dies about 3 years and a month in and the 3 years warranty is done. Best Buy always has the best service people. It may take a while for them to get to you but they are great!

Warranty is good to have on all appliances just in case your appliances malfunction.

I have purchased several Geek Squad protection plans during my relationship with Best Buy. I have NEVER walked away from my using one of them without feeling I was treated fairly. If you are on the line trying to decide if you should go with them for extra protection, jump across to the Geek Squad side and be prepared to be taken care of! Don't let me down Geek Squad! You have my official stamp of approval.

My Added Layers Of Geek Squad Protection Gave My Purchase A Sounded & Tried/True Bill Of Rights; Which Convinced Me To Sealed The Deal !

This refrigerator has tons of functions and all them work as described in the manual. I did not find any problem in connecting with wifi, Pandora, TV, AP, calendar. I do not have Samsung phone so I cannot comment. Cooling, lighting, space, freezer all found to be perfect so far. No leaks, very quiet, and obviously looks great. Only thing I miss from old GE refrigerator is the cup measuring system, which is not provided in it.