Customer Ratings & Reviews

So far so good ; they have been responsive though I have only engaged with them due to the installation, we will have to see how it is after a while.

We purchased this extended warranty for the refrigerator since it seems to have many electronic parts.

The agents installed my refrigerator and and microwave, and hauled away the old appliances without any cost to me. Total tech (geek squad) membership is the way to go.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

Geek squad - Installed refrigerator, noticed small dent, but they left all the packaging and tape inside. Was a challenge and took us a long time to take all the packing components & tape off. Very challenging trying to figure out how the shelving went in especially the shelf that has a mini moveable shelf. And the plastic bin shelf that goes over the beverage center does not fit correctly and is crooked in how it sits.

I Appreciate the Produce that we recieved and am so far very pleased with the products Progress and service. This will be Updated at a later Date. So Far So Good!

Love the frig it is a wonderful item in the house after the 15 days i found the same item for 999.00 at remart in Anaheim

The agents installed my fridge. They were careful entering house and delivering the item. They have great customer service and answering my questions.

Good, i like it.very smooth, I can move it very easily. Can hold a lot of food, and has the ability to cool extremely quickly

Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

The agents installed my Range very quickly and efficiently. They did a great job.

After our move to our new home and a freezer shortage going on, I bought one that was available, and I am pleasantly surprised how much I actually like it. The outside look is what first appealed to me, but the inside capacity is what really put a smile on my face.

worth the money. all appliances are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

Love everything about this fridge. The custom ice maker wows everyone. And everyone loves the door in door access to condiments.

I am not computer savvy. For years I have relied on the Geek Squad to keep my computer working properly. I some times try to fix something on my computer but when I can't I know that the Geek Squad can.

Warranty is good to have on all appliances just in case your appliances malfunction.

Adding extended warranty to any appliances is always a good idea especially through best buy. We hope nothing breaks down on our chest freezer we bought but having the warranty will help us if something goes wrong. After all nothing is guaranteed to last as anything anyone buys.

excellent service ! we are very thankfully about the service from geek squad

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.