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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,623 reviews
  • Rated 5 out of 5 stars

    It's Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time as promised and friendly service .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty's value to be determined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not terribly easy to access service, don't know whether it is a function of pandemic & not as many people working but takes a long time to reach someone

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your great feedback. To answer that, the pandemic definitely does cause a higher call volume which leads to a longer wait time. We apologize for that! But we absolutely hear you and appreciate the information.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Safe

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So fa i haven't used it but it's a good comfort that i have it... it's gives me a piece of mind....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it, very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, i like it.very smooth, I can move it very easily. Can hold a lot of food, and has the ability to cool extremely quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help did it all and fast too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and curious came in carrying the set up two floors and set it up programmed all the chanel's and even set up the remote then spent the time showing me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with ease! Very fast and knowledgeable. Was on in under 15 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge. The custom ice maker wows everyone. And everyone loves the door in door access to condiments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection plan. It covers my new fridge for anything that goes wrong for five years. If they can't fix it, they replace it. i would not consider buying a major appliance without a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig it is a wonderful item in the house after the 15 days i found the same item for 999.00 at remart in Anaheim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance for the what ifs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. all appliances are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definatly necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service ! friendly and knowledgeable staff that answered all needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performances by Maytag better than LG and Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out right away when I had an issue with my dryer. And since it wasn't working properly they made the progress of replacing it very easy. After this I will be buying all my major appliances with Greek Squad Protection. Its worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad extended warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a safe bet and highly recommend it. They are dependable and respond quickly.. I have always had great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find the Geek squad to be I’m professional and helpful

    I would recommend this to a friend