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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,575 reviews
  • Rated 5 out of 5 stars

    Purchasing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purcahsed 5 year warranty because it includes almoat every coverage, and it is 5 year and cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator. Only thing that concerns me is the change Water Filter is much to often. Other than that, we are pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but am so happy i bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully, I won't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Groovy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Programs worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent custumer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it came as advertice thank you all for your sevice and great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery and installation on my television set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation on my television set was made very simple and easy. I would recommend the geek squad for anyone who is purchasing a new product from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable plan. My freezer is new so I can't give a review on the ease of use as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad found problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to purchase Geek Squad Protection with professional assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on in took only minutes to hook up with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Choose this option always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is a must! You always want to make sure you get some sort of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy a three year warranty after 1st unit's ice maker was not working. Best Buy easily agreed to allow the purchase even though I did mot purchase with initial purchase.

    I would recommend this to a friend