Customer Ratings & Reviews

I’ve purchased geek squad with nearly every product I buy from Bestbuy. Though manufacturers warranty is there, it’s usually limited. I suggest geeks squad with your purchase

I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

It was the perfect purchase allowing space and functionality together as one!

Geek squad service is a mist qoth them. Always comes through and always going above and beyond to make sure you are taken care of. Completely satisifed.

The ice maker was broken and didn't make ice anymore. Greek squad took care and replaced to new one with no extra cost.

It is great having this protection on my items! Worry no more!

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

I use it to store my extra cakes in and it has been the best addition to my business

I only purchase from Best Buy transactions are always fast and easy.

In my book, it is well worth the money for the 5yr plan.

I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.

Unlike many warranty programs, Best Buy provides great support and coverage for a great value. Either they repair it in the store fairly quickly or simply replace the item with no questions or hassling. Highly recommended!

Ecelent i lo e it have not had issues just defrosting

bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

The workers were on time and did a great job. We were satisfied. We love the service where they haul away your old one.

Great customer service easy and fast service good communication

Buy it for all items purchased from Best buy. Wonderful after sale service.

Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan