Customer Ratings & Reviews

I've had 2 occasions when my freezer needed repairs. The Service protection plan is a good option to get just in case you need oarts service in the future.

warrantys are like insurance — you never know when or if you will need it! But i just could not pass up on the extremely reasonable price for the 5 year warranty! thank you BestBuy & GeekSquad!

I'VE USED GEEK SQUAD MANY TIMES IN THE PAST. I HAVE NEVER ENCOUNTERED ANY PROBLEMS

Well worth the money in case something goes wrong. Especially with an item this size it’s nice to know that they will come out to your house if needed

The only thing I can think is how best the service is

Definitely a must have one purchasing a freezer I’m sure

Great product, does its job. I love how spacious it is and fits well with my other appliances, no issues have occurred and I'm happy with my fridge.

Very easy and affordable to add this great service to the purchase. Nice to have the backing of the Geek Squad on this appliance.

I love the geek squad they answer all my questions and if anything is wrong with my items they fix it or replace with no problems and they are so nice

The Geek Squad agents delivered my refrigerator and television with fast and friendly service. My refrigerator was in place and up and running in no time at all.

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

I had no issues with installation. Showed up on time. Worked efficiently. Didnt leave a mess. Plus 3 years of piece of mind.

Great for installs and mounting. Highly recommended for those in need.

Samsung refrigerator freezer door was bent and replace it.

Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.

As I've said on these reviews about big purchases, warranties are a must-have. If you don't purchase, you end up paying a lot more for service!

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

My husband is remodeling our kitchen and chose this fridge as a wonderful addition to the new kitchen. It looks great and is very spacious. The only things I would like it to have is moveable door shelves and maybe a third drawer.