Customer Ratings & Reviews

This was a necessary item for the installation of our new product.

The workers were polite and friendly. Done well, left no mess

Always keep a repair in your pocket. Technology does break

Wouldn’t purchase product without Geek Squad Protection

Wouldn’t purchase product without Geek Squad Protection

With so many parts now being software related, I thought it was smart to get the extended warranty

Provides security and assurance for the expensive product.

This is a must have when you buy a new fridge. Had to use it right after they delivered it.

Haven't had tho use it yet.. but on paper it looks good.

Returned as I returned the items. Returned as I returned the items

I am very satisfied with my warranty, in store help and over the phone has been very helpful.

this is excellent coverage for your devices !!!!!!!!!!!!!!

LOVE MY WATER PURIFICATIO PITCHER LOCATED INSIDED REFRIGERATOR

I haven’t had to use this yet thankfully but I know that there protection plans are great

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

Hope I never have to use it, but glad to be protected if I do.

I always purchase it cs I think it’s a good investment for the item especially if it’s expensive...

These guys were professional. No issues. thank you

pease of mind for me and i can now not worrie bout my purchase

I decided to buy this 3 year warrantee as it seemed reasonable.