Customer Ratings & Reviews

Crew did a good job of removing the old refrigerator and installing a new one in its place.

Geek Squad Warranty is worth its weight in Gold. Our warranty had 3 days left. Sinc the Compressor went out & they were unable to repair or replace the Compressor . They gave us a Brand New 2021 LG 29.5 cu. ft. Knock Knock Refrigerator at NO COST to us. It was Hassle Free It took less than a week. Great Service.

This plan gives me piece of mind with my refer purchase. Quality just isn't what is once was and I felt this was a decent value all things considered.

I think the geek squad protection, over all is a pretty good thing to have. Especially if the product can't be fixed they will replace. On large appliances though.. All I can say is maybe aske before you buy "who" they contract with in your local area for repairs. Our local area, the rouge Valley in Oregon, not a whole lot of options, and the people they did send out, HORRIBLE!! I had to call for my washer. He couldn't figure out the problem, and then, ordered the wrong parts, twice!! Best buy , finally replaced it with a new one. Kind of a buyer beware kind of thing. My interaction was a while ago.. So no idea as to how good they are now. They contract out large appliance repair.

Glad i have not had to use the warranty service but happy to have the piece of mind if something were to happen.

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

I purchased the LG refrigerator in 2019 and used it in my first rental property. I never had any problems with the fridge, so I made the decision to buy the same model for my new residence.

We had great service on our refrigerator delivery.

I have always selected the geek squad protection plan when it comes to electronics or appliances. They will either fix the issue or find another product to replace it. Well worth the extra money.

I hope I never need this service but I got it just in case my refrigerator acts up.

fast and efficient. Came in and did a nice job installing and clearing all debris after.

So far so good no issues yet. But i hope when and if i do everything goes smoothly.

I purchase the protection, however I have not had to use it.

The best peace of mind that comes with every best buy purchase.

Contacted geek squad with an issue with a newly installed refrigerator with an error code, they told me what the code meant and told me to contact the manufacturer due to it being covered under the original warranty. After contacting the manufacturer, I ended up exchanging the refrigerator. The geek squad delivered and installed my new refrigerator. Very happy with the delivery and installation.

When bringing broken or damaged merchandise back to the store the first question is " Did you get the service plan?" If you did not, you will receive an address and phone number to the manufacturer. If you have a service plan, the store will help you.

I've never had any issues with Geek Squad. I think for your money you get a lot of coverage. I think its important to have a warranty for a high cost appliance.

Amazing fridge , very spacious and enough to keep grocery for a while . The shelves are long and strong to hold many items . Easy to remove and clean also . Also easy to wipe the front without staining it . Overall the fridge works well and I’m glad i purchased this .

I recently moved in to a new home. I needed a new refrigerator and did a lot of research on line to find a high quality refrigerator at a good price. I selected one from Best Buy and had them set it up for me as we all know how stressful and difficult moving is! They Geek Squad did a great job of setting up my new refrigerator and showing me all of the features it has and how to use them.

Absolutely love this refrigerator. Lots of space in the refrigerator and freezer.