Customer Ratings & Reviews

Haven’t had to use the geek squad yet. They are always helpful if you have any questions.

Great performances by Maytag better than LG and Samsung

I haven't used mine yet, but I read through the types of options that are fixable through geek squad. Seems to cover a good amount that isn't user error.

I've had Geek Squad protection on other Tech that I've bought in the past and their customer service is 5 star. I knew it be a good idea to get it with my new fridge.

Long ago And oh so far away I fell In love with you Before the second show And your guitar And you sound so sweet and clear But you're not really here It's just the radio

Delivery was good and delivery guys were friendly and haul off was good as well

We find the Geek squad to be I’m professional and helpful

Purchased this fridge at the outlet and had an issue with lighting on the fridge and I called the Geek Squad. They helped me get in to touch with manufacturer and resolved our issue.

We have a 5 year old and he is extremely independent. Fridge high is always frustrating for him, so we were excited to see the lower draw so perfect for his use, even for my mom (older people) is great! ALSO, this fridge lowered our monthly electric bills tremendously. It is so large that everything is perfectly organized. I even added thick paper towels on the shells so my cleaning routine is greatly minimized. We LOVE our fridge!!!

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is

Always nice to know you have the peace of mind and that your purchase is protected

Installed water line for fridge, new wifi and modem. I was told I would notice a "speed up" but nope, no speed up. I think that is more due to the fact that my laptop is old, old, old. There were 2 young men who came and they were very efficient and patient with this older female who is not very good with computers.

We always get a warranty when it comes to purchasing refrigerator and dishwasher

not happy with the need for a new warranty. I purchased a 5 yr warranty for my original purchase that I could not use for my replacement.

Utilized my geek squad protection after my dishwasher went out 15 months after purchase. Tech came 8 days later and said he’d have to order the part and it could be another 8 days. Pretty standard as far as warranties go, but still frustrating for such a new product.

Having this warranty is a must these days! Things just aren't made like they used to be. This is a great warranty and it is well worth the money. We buy one with every purchase!

We purchased he warrenty with our new refrigerator. We have never had to use a Best Buy extended warrenty but seemed to be a no brainer. With the price of a new refrigerator and the manufactures not making them to last a fractrion of time as the older mechanical units, this gives some peace of mind when dropping a couple of thousand dollars on an appliance and the manufacturer only offers a 1 year warrenty.

I think all major purchases should have a warranty on them. I never buy without one.

The warranty on this refrigerator was cheaper at Best Buy as compared to Home Depot and Lowe's for the same time period. I usually don't buy the warranty but I decided to get it because these refrigerators are supposed to break down after 3 years. I hope I don't have to use the warranty but if I do I hope it won't be a huge hassle.