Customer Ratings & Reviews

I truly enjoy the 5 year Geek Squad protection as it makes it so much easier if there's a problem with the product that I've bought from Best Buy. I always buy protection for this reason.

Great to have this program for purchases. Could be a bit cheaper

Great service. Had some problems but they fixed them right away.

I haven't used mine yet, but I read through the types of options that are fixable through geek squad. Seems to cover a good amount that isn't user error.

I highly recommend the Greek squad service it works great highly recommend

This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

Bought a refrigerator and it was leaking after install.I called Geeksquad And made appointment but had to wait 2 weeks. I thought it should have been faster. They came out day of appointments and fixed fridge real quick. Very happy with the repair job that they did.i would recommend Geeksquad but they should hire more employees to cut down on the wait time.

I actually would have given this refrigerator 5 stars but it just didnt fit my family's needs. It is a great fridge for the price.

Great service, I have Always gotten the geek squad and protection service on all my items I have purchased at Best Buy have nothing but the best things to say about it every time I’ve had an issue they’ve always fix it immediately and to my perfect satisfaction my recommendations is always Get their warranty as well as your geek squad

I have not us3d the protection plan as of yet but the geek squad has been very helpful with setting up my printer to the new MacBook I just purchased. They very very understanding and helpful with every question and we were successful in getting my laser printer to function.

Good quality, recommend refrigerator for the cost.

Very efficient staff and also very knowledgeable. Fast delivery also.

Excellent service was provided by the company. They took care of all the technical and space related matters.

Have had the fridge for over two months now and has been great. Have water connected with filter and the water feature is great. Also a plus is the ice maker.

Used the Geek Squad twice for a dehumidifier. On both occasions, the service was prompt and seamless. Will definitely the service/repair warranty by Geek Squad

Have had a few issues with computers in the past but they are always helpful even if they cannot resolve the issue.

Great durable refrigerator Only cons is that u need to keep it clean easily magnet for finger prints.

I am certainly enjoying the functions I have on this refrigerator. It is one of the highlights of my home. Anytime I had a question concerning how to operate it, the geek squad was always available to assist me. Thank you Best Buy! I’m glad I purchased it.

Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!