Customer Ratings & Reviews

Installed refrigerator in less then 30 minutes explained all the options were very professional and friendly

always had to go through corporate escalations customer service, but once you get them. it's all easy and they care.

Always recommend the warranty! Yes, most products come with their own but for those you generally have to work back and forth with the manufacturer, this is a pain. With the Geek Squad you can go directly into the store!

I only Buy my appliance and tech from Best Buy because I trust this Protection plan.

Just by the protection, you cannot beat the fact that they will exchange it for a new product if they cannot fix it.... I use to never buy it then few years ago i tried it out and will not put it on almost everything i buy.

Bought my refrigerator open box and add the warranty. After 2 years I had a problem with the water filter, I call, 1 or 2 days after the show up after 1hour done. They replace the part with 0zero cust and my refrigerator is up and running like a charm:)

They do a great job on installing anything you purchase

Very friendly out going very professional on time.

This protection includes coverage for lost food, which our home warranty did not cover.

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!

The agents installed my Range very quickly and efficiently. They did a great job.

Warranty is good to have on all appliances just in case your appliances malfunction.

I have no idea how good this service will be. I'm writing this review one month after buying it. Glad I haven't needed it yet.

Love theprotection plan. Just dont like that they use third parties and easy process may get complicated if many involved

I dont know about the geeksquad service.i have other stuff of geeksquad service is good fast action

This plan saved me. My ice machine stopped working and they attempted to repair it 6 times before just taking the refrigerator back.

Great service and convenience. It’s very easy to get and choose from the options given. It’s also a great addition to the purchase.

I would recommend extend warranty to anyone buying anything over one hundred dollars because boom you get it replaced just like that and then you just purchase another warranty for the new product. You just never know when something will break

[Employee of bestbuy] Very nice for the price, bigger than expected, had a great delivery and order experience!

I don’t spending the money for additional coverage, it’s a piece of mind. Repair costs are high & having the extra coverage is a plus.