Customer Ratings & Reviews

great service ! friendly and knowledgeable staff that answered all needs

Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

Geek Squad standard protection is a must have. I haven’t had to use it yet with my new ‘ ‘fridge, but the professionalism and expertise with other purchases make me want to recommend the Geek Squad.

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.

excellent product plenty of space inside, the only bad thing is that the bottom door almost reaches the ground and hits your foot if you are too close.

I can't really say on this particular purchase because they forgot to put our refrigerator on the truck! We'd been waiting about 7-8 weeks and had been living out of an ice chest for 3. Needless to say, we bought a much nicer refrigerator from a different store.

Love theprotection plan. Just dont like that they use third parties and easy process may get complicated if many involved

[Employee of bestbuy] This is a great product I should have bought the 13cu ft but this still is amazing.

The crew installed my fridge and I just love it. I purchased the 3 year warranty just in case there was an issue.

Delivered on time as promised and friendly service .

I always get this protection on my big ticket items! It’s a must and I do know the Few times ( hasn’t been many) that they never give you any hassles about fixing or replacing. It’s a great deal!!

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

It is very satisfying to have the protection plan as it has come in handy in the past.

It's been a year with the fridge and we love the space, specially the 2 drawer for quick items. The quick door (for milk and juices) is fantastic. I really recommend this products specially when you have kids that like to open the fridge constantly.

Very nice and efficient response to our call. All though the wait time was a bit long,

We find the Geek squad to be I’m professional and helpful

This plan saved me. My ice machine stopped working and they attempted to repair it 6 times before just taking the refrigerator back.

I only Buy my appliance and tech from Best Buy because I trust this Protection plan.