Customer Ratings & Reviews

Usually purchase for large appliances or expensive items. Have used the service/warranty on other items. Fast and simple process.

Removed all the packing and took with them and installed my new purchase and explained it's operating instructions.

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

Haven't had to use this and hopefully won't need too!! It is nice for the piece of mind and not having to renew the manufactures warranty every year. I only buy these for big ticket items and only had to used this warranty once before and was pleased with the experience.

Good refrigerator the food is cold all times best one

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

Would not buy anything without geek squad protection. Bought a game console for my kids recently, it broke like a moth after and i got it fixed no questions asked. For peace of mind and to protect your investment you are better off getting the service.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

The 2 service men were strong and fast. They were punctual too.

Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

Love Best Buy warranty. Would recommend over and over

I haven’t had any issues with my purchase but if the delivery and hauling away are any signs of what to expect then I am doomed

The geek squad took care of all my needs without hesitation very happy to have the experience with them

They are helpful. When I call for service they set a date and are on time when they come to the house. They fix everything I have called them on.

I consider this pay service better than lowe's on home depot

The security of having this “in my back pocket” is a great feeling.

Highly recommend it. Had it on my prior Samsung fridge and it was used more than once. As a note, the repair needed was 3-4 times the cost of the extended warranty. It is expensive, but the additional peace of mind makes it a necessity

always a good thing to have an extra warranty. i have that,plus they repair at my home or replace it.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

So fa i haven't used it but it's a good comfort that i have it... it's gives me a piece of mind....