Customer Ratings & Reviews

Always very helpful. Wouldnt buy anything without this protection.

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

A great upgrate. All my food is so much colder and it saves more energy compared to my last GE. Easy to use and better with a iphone.

Haven't had to use this yet, but it gives me peace of mind to know that if anything goes wrong, it's covered.

An excellent product, silent and does not take up much space, I recommend it 100%

Had ice maker problems, one call and appointment made, no questions and in less than 10 days repair completed, no more issues

always a good thing to have an extra warranty. i have that,plus they repair at my home or replace it.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

They did really great job on fixing, they were so much helpful replacing old to new

Very good value. I like the fact that not only is my freezer covered by the geek squad plan but also the food in the freezer is covered as well. This was an important factor in my purchasing this product. I also like the reputation that the geek squad has for resolving customer issues.

Love this refrigerator however, had to have it serviced after only 3 months due to poor installation. The large round ice cubes are funa dn a real hit with the little ones. They last a long time so are also functional.

We love the four types of ice! There is also plenty of space even though it’s a counter-depth fridge.

This was a bit more than I wanted to spend, but I purchased the 5 year plan. I like the ruined food coverage, and with supply chain issues, felt it was a good value. Hope I never need it.

Haven’t needed it so far. Fingers crossed! When I read the fine print of the offer and that it what is useful toward, I was convinced to go ahead and purchase it. I feel like it will be a good value over time if a repair is needed. Also, it covers maintenance items.

first time returning an item using the Geek Squad extra coverage and it was a breeze. buy the extra protection for peace of mind.

I bought this when I bought my new refrigerator to ensure it being replaced/repaired if needed. I don't understand however, why I keep getting offers to purchase it again--as supposedly it's warrantee will expire shortly.

Extremely satisfy with our Brand New Samsung Refrigerator:) I highly recommend purchasing the protection plan! I chose the 5-year plan! Keep up the great work Best Buy! #1 in my book:)

Purchased with our new LG refrigerator. Good value to protect our investment and avoid any near term warranty management issues.

I am a huge fan of purchasing extended warranties with the Geek Squad for all of my electronic and appliance purchases. I have rarely had to use the warranties, but having the sound of mind is worth the small fee for the added coverage. I'm a big fan of Geek Squad coverage!

I haven't used them yet for my refrigerator but for other purchases I have & they're great knows what they're doing