Customer Ratings & Reviews

within 1 year of purchase, my GE freezer is constantly running extremely loud. Today the squad came out for a 3rd time, but still they don't have the correct parts ordered from "GE", and now scheduled for a 4th appointment. UNREAL!!!! Oh yes, and the window is always 7am-7pm -

The security of having this “in my back pocket” is a great feeling.

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

Haven't had to use the geek squad for my new fridge but happy to know I have a five yr protection plan.

Guy do a awesome job considering some of the cheap products made now days. They've always been good to us. They honor their warranty!

I have purchased many TV's and Appliances from Best Buy and always add the Geek Squad protection for total piece of mind. The team at the Deptford Best Buy has always done a terriffic job from beginning to end.

The guys came in, inspected the item, order the part, came back, and install it. The refrigerator's drawer is working with no problem. They are fast and professional

The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

Best Buy is the best store I like to buy items in this place the customer service are excellent

Agents removed my old appliance quickly and efficiently. The new one was put in place and hooked up very quickly. I got a quick tutorial on my appliance’s functions and a manual for further information.

The 2 service men were strong and fast. They were punctual too.

Had issue with my Samsung fridge in past. They came out and explained issue with ice maker, brought a new kit for installation, and worked great. I bought the same Geek Squad protection for my new LG fridge at new home.

Geek Squad installed my new refrigerator after taking out the old one. They were very efficient in their work and explained me all features of the new refrigerator.

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

This service is great & I recommend it HIGHLY to anyone to get if possible. It pays for itself without a doubt. I appreciate the hard work of the technicians and they are always pleasant and courteous.

Cannot really detail how an extended warranty is as far as quality? However it’s best to have one when making an expensive appliance purchase then not having one if performance of the appliances go bad.

This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

Hi, I truly loved the store in Mount Dora FL. Everyone was very eager to help and the employees experience are extremely great.

Replaced fridge when warehouse sent wrong fridge by mistake and offered me a gift card for the inconvenience.

Definitely worth every penny. Got open box fridge with issue and they replaced it without any questions.