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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4634 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,634 reviews
  • Rated 5 out of 5 stars

    A Simple Way to Get Your Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup a Service Request in case something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous well known branded refrigerator had cooling issues. So I purchased a new refrigerator. For peace of mind, I also purchased two years of extra warranty. I hope I don't have to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge was delivered smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3yr plan to go with my brand new fridge. Haven’t had to use it yet as the fridge was just delivered this past weekend on 18Apr2021. Fridge was delivered smoothly and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty is all worth it. I have had 2 items that have not been repairable and they have done what they say they will do. I highly recommend the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installed my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people say the warrantee is not worth it. It is worth it when your freezer or anything of value goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are my best buy ..best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are trustworthy people ..they are very professional when we speak about handling all products issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now just 4 stars since I haven't use it yet. I will do another review once I used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea - haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anybody because it is very spacious,easy to clean it also has so much features to make things easy for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad for protecting my new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our fridge quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it and feel the Geek Squad will provide excellent service if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever need it ,it is worth paying for it which was not a bad price for 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Geek Squad to provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year standard Geek Squad Protection is worth the extra money. I would definitely recommend their services!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have extra warranty specially in big electronics.

    I would recommend this to a friend