Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,634 reviews
  • Rated 5 out of 5 stars

    The geek squad is awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it, but when a refrigerator costs over $3k I feel like it's a good value. The geek squad seems to always go the extra mile to make customers happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend for refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service protection plan worked great for us. We were able to obtain a new refrigerator after the one we had was a lemon. Had three service calls and finally they brought us a new one. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yah never know !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya Never Know. Warranty extension is well worth the cost for the IF in life. Just a service call would meet your investment in an extended warranty. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use but I know it’s great if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting the protection it has saved me a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other way to go, in my opinion, than with extra warranty. Especially when it is from Geek Squad; I have always found them to be personable, professional, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is definitely worth it. They have always been there whenever needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very adequate amoount of space love ice machine and water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleasantly surprised at the geek squad coverage and will continue to purchase it for big purchases! This one in particular is on our fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 3-Year Standard Geek Squad Protection is the best safe guard you could ever have. You should always purchase a 3-Year Standard Geek Squad Protection if you want security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a great resource.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to Mount my TV’s and got them set up for programming. Was through in explaining how to use the applications and how to use the remote. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad to have it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great proctection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% in service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one to the last day, you can count on BestBuy deliver the best service possible and at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable plan. My freezer is new so I can't give a review on the ease of use as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good on installation of Refrigerator and install ice maker

    I would recommend this to a friend